Terms of Service
At Chase Shuman we create a curated mix of clothing. Sizing and fit may differ between each style. We focus on relaxing tailored fit. Please check all measurements in the product description before placing your order. If you are unsure about your size please do not hesitate to email us at CustomerCare@ChaseShuman.com with any questions you may have. We recommend measuring a garment in your closet that fit you well and using that as a guide.
On occasion we are able to offer a pre-order of specific items before the full collection drops. Items available for pre-order will appear as Pre-Order, with the estimated ship by date for each item located on the product page in the description. When purchasing an item for pre-order you will be charged immediately. Pre-order items are considered final sale. Once your pre-ordered item(s) ship you will receive shipping confirmation and a tracking number. Depending on the item some may arrive sooner than expected. Please note all orders will be shipped in full. For any questions regarding your pre-order please contact firstname.lastname@example.org within 10 days of your order confirmation. Due to the nature of pre-orders, items may be canceled per our discretion, within 7 days after the pre-order closes. You will be emailed and given the option for a full refund and/or exchange within 3 business days after the receipt of notification.
For made to measure order please contact email@example.com
Through our online store we accept Visa, Mastercard, American Express, and Discover or e-gift cards. Chase Shuman e-gift cards are only accepted online. We cannot accept checks, cash, and money orders. All products are sold in USD.
Gift Certificates will be issued in an e-gift card and can only be used on our online site. Gift Cards do not expire. In the event of a return or exchange you will be issued a gift card. This will expire 1 year from the issued date.
We take time and care into wrapping each package so it is special for every customer. Every item we send out is put together carefully and thoughtfully. If your purchase is a gift and you would like to include a message and complimentary card, please include a note in the “special instructions” section at checkout.
Sustainability is at the forefront of our minds. Our team is very cautious of the environmental impact we are making. We source the highest quality products that will last you a lifetime. Many of our textiles are made of recycled materials or natural fibers. We source silk and organic cotton from Italy. Organic cotton jersey from Portugal. Fusion textiles and high quality organic cotton from Japan. Each of our mills meet our etical, sustainable, and recycled guidelines. Every textile is dyed ethically and comes from a certified mill.
Every garment is cut and sewn in New York City. We are truly proud to say every item is crafted by artisans. Our team develops every garment from scratch with the upmost attention to detail.
Our packaging, envelopes, and wrapping is 100% sustainable. We encourage you to reuse or recycle after your package arrives. For more questions regarding sustainability, contact us at firstname.lastname@example.org.
At Chase Shuman we take 14 holidays off, including all US Federal holidays.
- New Year’s Day, January 1
- Martin Luther King Jr. Day, third Monday of January
- President’s Day, Third Monday of February
- Good Friday / Easter, The first Sunday after the full moon that occurs on or after the spring equinox
- Memorial Day, Last Monday in May
- Juneteenth, June 19
- Independence Day, July 4
- Labor Day, First Monday in September
- Indigenous People’s Day (also observed as Columbus Day) second Monday in October
- Veterans Day, November 11
- Thanksgiving Day, fourth Thursday in November
- Christmas Eve, December 24
- Christmas Day, December 25
- New Year’s Eve, December 31
We are committed to protecting and respecting your privacy. We do not share any of your information. We do not use your information for any reason other than processing your order. We do not send additional emails unless it is pertaining to your order or if you have signed up for our newsletter. You are able to unsubscribe to our newsletter at any time. Our site is hosted by Shopify.